Delivery

All personalised jewellery items are made to order, this takes approximately 7-10 days, this is in addition to shipping time.

USA:

• USPS First Class Mail: 5-7 business days
• USPS Priority Mail: 2-3 business days
• UPS Express Mail: 1-2 business days

International:

• Standard: 5-21 business days (usually 5-10 business days for Canada and the UK) (customs delays can happen)
• Express: 3-7 business days

*Delivery time may vary depending on weather conditions, post offices, carriers, custom delays and other unforeseeable circumstances.

Customers are responsible for international duties & taxes if any apply. Shipping time of international orders on rare occasions can vary hugely due to hold-ups at customs. Therefore, for items shipped to addresses outside of the US, please consider these factors before placing your order to avoid disappointment.

RETURNS

Personalized items cannot be returned or refunded. However, if you have received the wrong product or if it is defective, please reach out to us—we're committed to your satisfaction.

Non-personalized products can be returned or exchanged within 30 days. For more details, kindly review our full Refund Policy